I personal use Malaysia Airlines and it's partners when I fly anywhere, so for me it's important to know where each local office is, as not all activities can be achieved on their website or by telephone.
I have been to this office a number of times and you will find it open most days, except public holidays. They do not close for lunch and to my knowledge the same two girls have been working there for at least 8 years.
Both speak excellent English both at Thai nationals and not Malaysian.
The official address and contact details are :-
Tungka Road Muang District
Address
1/8-9 Tungka Road Muang District
Phuket 83000
Thailand
1/8-9 Tungka Road Muang District
Phuket 83000
Thailand
Admin
+66 76 2166 75
+66 76 2166 75
Fax
+66 76 2174 00
Reservations
+66 76 2137 49/2344 67/2166 75
+66 76 2137 49/2344 67/2166 75
There is plenty of room to park and the office is directly across the car park from the main entrance of the Phuket Merlin Hotel. It can be a little tricky to find as the Malaysia Airlines office is not listed on many if any mapping systems. So it is probably best to insert the Merlin Hotel Phuket Town and follow directions there.
These photos give you an idea of the landmarks and signs to look out for. There are two separate entrances on two different roads, as the office is situated on the corner of two main roads ( Mae Luan Road & Tungkhar Road )at a traffic light junction.Can I also make a suggestion, that if you are a little hungry or in the very unlikely event the office is busy. Consider popping into the Merlin Hotel as they provide a great low priced local thai buffet lunch.
I found the selection of food excellent and there were plenty of staff and the hotel is clean. Expect t pay about 150 baht (4€) per person, that includes a soft drink.
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